Townsville, QLD, Australia
0419583451
info@ozdisk.com.au

MANAGED IT SERVICES

Townsville IT Support and Managed Services

24/7 Monitoring

OzDisk uses the latest technology in 24/7 cloud monitoring. We monitor system health status, system patch status and diagnostic data

Remote Management

OzDisk Remote Management allows our staff to manage, update and connect to your computer systems for remote support.

Patch Management

OzDisk Patch Management is not just limited to Windows and Office Porducts. We also manage updates and patches for many
software systems.

Choose your Base Plan

We have three base plans in which you can start with and then add more items to as required.
(Server Pricing is POA – All Pricing is Ex GST)

MIT-BRONZE

$30

per computer per month

  • Access to Phone & Email Support
  • 24/7 Device Monitoring
  • 24/7 Patch Management
  • 24/7 Managed Antivirus
  • Device Management
  • Discounted Technical Support Rate
Contact Us Now

MIT-SILVER

$80

per computer per month

  • Access to Phone & Email Support
  • 24/7 Device Monitoring
  • 24/7 Patch Management
  • 24/7 Managed Antivirus
  • 24/7 Managed Web Protection
  • Device Management
  • Vendor Management
  • Discounted Technical Support Rate
Contact Us Now

Managed IT Agreements

With the ever changing pace of Information Technology (IT), it makes perfect sense to use Managed IT Services.
Oz Disk is an extension of your business, helping your organisation every day with IT Management, Strategic Planning and Trusted Technical Advice.
Our Managed IT Agreements are cost effective, allowing you to grow your business without the need to hire your own internal IT Staff. 
We are your IT Support Desk. 
We look after your IT environment, you look after your business
It is that extra set of hands either onsite or remotely. It give your organisation a virtual staff and skill expansion
We cover a number of areas with our Managed IT Services;
End User Support

Supporting your End-Users with their Technical Issues

Technical Support

Providing Trusted Technical Support and Consulting

Service Desk

Our Service Desk provides triage to your support requirements, providing assistance at that level or esculating when required.

User Account Management

User Management, Adding users, Removing Users, Adjusting Permissions, Adjusting Licenses

Data Backup and Restoration

Secure Back-ups and Restoration, along with regular checking of your backup files so you know they are there when you need them.

Mobile Device Management

Managed Mobile Devices, Apple, Android and Windows Phones and Tablets

Security Patching

Patching Microsoft Windows, Office and many other vendor updates when required. Making sure you are running that most reliable up to date systems.

Remote Management

Secure Remote Technical Support